Privacy Policy

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send you order confirmations and updates
Respond to your comments and questions
Improve our website and services
Send you marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.

6. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

For privacy questions, contact ADAM HALAL MEAT & POULTRY LTD (company number 15068594), 9–11 Willow Street, Bradford BD8 9NJ, or email support@adamhalalmeat.com.

Checking your delivery area

When you enter a delivery postcode, we use Postcodes.io to find the postcode’s approximate centre and check delivery availability and charges. We send your postcode over an encrypted HTTPS connection. The lookup does not include your name, full street address, email address, telephone number or order contents.

We cache successful postcode-coordinate lookup results on our server to avoid repeating requests. These cached results expire after 30 days; invalid-postcode results expire after five minutes. This cache is separate from the order and delivery details we retain to fulfil your order.